A Bitrix24 alternative that is easier to learn
Last reviewed by the Agency Cloud team at Nilede Technologies
Short answer
Bitrix24 packs CRM, chat, tasks, telephony and much more into one suite with flat company pricing. Agency Cloud also uses flat pricing but does fewer things: invoices, a lead pipeline, signed proposals, attendance, leave and payroll. Teams choose it when they want those jobs done well without learning a large suite.
- A shorter, focused feature list that is quick to learn
- Payroll and payslips, not only HR records
- GST and VAT invoices with automatic payment reminders
- Free plan with no time limit
Agency Cloud and Bitrix24 side by side
| Agency Cloud | Bitrix24 | |
|---|---|---|
| How it is priced | Flat price for the account | Flat price per organisation with a user cap per plan |
| CRM pipeline | Yes | Yes |
| Invoices and estimates | Yes, on every plan | On higher plans |
| Tasks, chat and telephony | No | Yes |
| Attendance and leave | Yes | HR tools on higher plans |
| Payroll and payslips | Yes | Not offered |
What Bitrix24 offers is taken from its own website on the review date. Check the source below for current plans and prices.
What is the difference in day-to-day use?
Agency Cloud has three areas: Invoices, CRM and HR. Each person sees what their role allows, and a getting-started checklist walks you through the first invoice, the first lead and inviting your team.
When Bitrix24 is the better choice
- You want team chat, video calls, task boards and telephony in the same suite.
- You need a website builder or contact centre.
Questions
Does Agency Cloud have task management?
It has projects linked to customers and invoices, but not task boards. Many teams use it alongside a task tool such as Trello or ClickUp.