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Agency Cloud

Sub-processors

These are the service providers that handle personal data for us to run Agency Cloud. We bind each one to data protection terms, and we tell account owners by email at least 30 days before adding or replacing one. See the Privacy Policy and the Data Processing Agreement.

  • Amazon Web Services

    What it does
    File storage (documents, signatures, logos) and transactional email delivery.
    Data it handles
    Uploaded files, email addresses and the content of emails we send for you.
    Where
    India (Mumbai, ap-south-1)

  • Cloudflare

    What it does
    Turning invoices, estimates, payslips, reports and signed proposals into PDF files.
    Data it handles
    The content of the document being made (customer names, line items, payslip figures, signature images).
    Where
    Global network

  • Razorpay

    What it does
    Taking subscription payments and managing billing. Its checkout window opens on our billing page when you pay.
    Data it handles
    Account holder name, email address, billing details and card details (card numbers go to Razorpay directly, never to us).
    Where
    India and the card networks

  • Flare (Spatie)

    What it does
    Telling us when the app has an error so we can fix it.
    Data it handles
    The error message and where it happened, the address of the page and non-sensitive request details. Passwords, sign-in codes, signatures, bank and ID numbers, cookies, sessions and visitor IP addresses are removed before sending.
    Where
    Spatie (Belgium) and its hosting providers

  • Google (Firebase Cloud Messaging)

    What it does
    Delivering push notifications to the mobile app, only if you sign in on a phone.
    Data it handles
    A device token and the short notification text (titles never carry leave reasons or comments).
    Where
    United States and other Google locations

  • The push service of your browser (Google, Mozilla, Apple or Microsoft)

    What it does
    Delivering browser notifications, only if you turn them on in Settings, Notifications.
    Data it handles
    An encrypted message that only your browser can read. The service sees that a message was sent to your browser, not its text.
    Where
    Depends on your browser: United States and other locations of the browser maker

Questions: [email protected].